DCS RF15I Guide d'installation Page 19

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OBTAiNiNG SERviCE
BEFORE yOU CALL FOR SERviCE:
Check troubleshooting on page 13-16.
Make sure unit is plugged into outlet.
Check the outlet for power. Test the outlet with a lamp to make certain the outlet has power.
Make sure ice maker’s switch is in the “ON” position.
Make sure that there is cold water supplied to the ice maker.
Make sure drain plug on bottom of reservoir is inserted.
Make certain unit is level from front to back and side to side.
Make certain that the drain line to the ice maker is not restricted or kinked.
hOW TO OBTAiN SERviCE:
For warranty service, please contact your local service provider or DCS Customer Care at (888) 936-7872 or go to our website
at www.dcsappliances.com and choose customer care to find your nearest Authorized Service Center. Before you call, please have
the following information ready:
Model Number (the serial plate is located on the lower right side of the inside front panel - see Fig. 02).
Serial Number (the serial plate is located on the lower right side of the inside front panel - see Fig. 02).
Code Number (the serial plate is located on the lower right side of the inside front panel - see Fig. 02).
Date of installation
A brief description of the problem
Your satisfaction is of the utmost importance to us. If a problem cannot be resolved to your satisfaction, please write or
email us at:
Fisher & Paykel Appliances, Inc.
Attention: DCS Customer Care
5900 Skylab Road
Huntington Beach, CA 92647
Email: customer[email protected]om
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