
15
TROUBLE ShOOTiNG
PROBLEM POSSIBLE CAUSE CORRECTION
Ice is not clear.
1. Low water level in reservoir.
Make sure that the reservoir drain plug is installed
properly. Check the water line to the unit to make sure
there are no restrictions or kinks in the line. Check all
filters to make sure they are not restricted or plugged.
2. Softened water supply.
Make certain that the water line is not connected to
the water softener.
3. Room temperature is too
cold.
Move the unit to an area where room temperature is
above 55 degrees F.
Low ice production.
Unit is running, has run
over a 48 hour period,
and there is little ice in
the bin.
1. Low water level in reservoir.
Make sure that the reservoir drain plug is installed
properly.
2. Distributor tube is
restricted.
Check the water line to the unit to make sure there are
no restrictions or kinks in the line. Check all filters to
make sure they are not restricted or plugged.
3. Build-up of deposits on
evaporator plate.
See “CLEANING YOUR ICE MAKER” section for cleaning
the unit for proper operation.
4. Inadequate drain system.
Restriction in drain lines will cause ice in the bin to
melt. If using a gravity drain, make certain there are no
kinks or restrictions in the drain lines. If using a drain
pump, check the inlet screen, discharge line, and vent
line for any build-up or restrictions.
5. Condenser fan air flow is
restricted.
Make certain the grill in the front of the unit is free and
open for proper air circulation. Check and clean the
condenser coil by removing the grill in the front of the
unit. Clean the condenser with a vacuum and brush
attachment.
Unit continues to run
and produce ice.
1. Ice bin is not full.
The unit will automatically shut down when ice reaches
the sensing tube.
2. Ice bin is full.
The unit will automatically shut down when ice reaches
the sensing tube and has completed the harvest of the
ice slab.
3. Room temperature is too
warm.
Move the unit to an area where room temperature is
below 90 degrees F.
4. Ice maker is not level.
Use a level to check the unit for level from side to side
and front to rear.
Grid-cutter is not
cutting the ice slab.
1. The selector switch is not in
the “ON” position.
Set the rocker switch on the grill of the ice maker to the
“ON” position.
2. The grid-cutter is not
plugged into the receptacle.
Remove the escutcheon panel and plug the grid-cutter
into the receptacle on the side of the line.
3. Time to cut through the
slab.
It can take up to 35 minutes to cut through a harvested
ice slab. This is normal operation.
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